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Your Rights and Our Legal Commitments

rajbets operates under a defined legal framework that sets out your rights, our obligations, and the rules that govern every account, transaction and data point on this platform.

Terms of UsePrivacy PolicyAccount RulesData RetentionJurisdiction Compliance

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How Our Legal Terms Apply to Your Account

rajbets Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

By opening an account with rajbets, you enter into a binding agreement governed by the terms published on this page. These terms cover how your personal data is collected, how your account is managed, what actions may lead to account suspension, and how disputes are handled.

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Payments processed through UPI, Paytm and PhonePe are subject to both these terms and the applicable rules of each payment provider. Where any conflict exists between our terms and local law, local law takes precedence. We review and update these terms periodically; continued use of your
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account after a published update constitutes acceptance. If you disagree with any change, you may close your account by contacting our support team.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

Our legal and compliance team is reachable through multiple channels. For urgent account or data concerns, live chat gives you the fastest response.

Live Chat Reach our support team around the clock via live chat for immediate questions about your account status, active terms, or pending legal queries. Responses are in English and Hindi.

Email Support Send formal data access, data correction or account closure requests to our legal inbox. Written responses are provided within 72 hours on business days, with a case reference for tracking.

Help Centre Our help centre hosts the current version of every policy document, including terms of use, cookie policy and privacy notice, so you can read or download the version in effect on any given date.

DATA AND ACCOUNT SECURITY

How We Protect and Manage Your Data

Security and transparency sit at the centre of how we run account data on this platform. Every measure below reflects what we actually do — not aspirational language.

Data Encryption

All account data, including your payment details entered at checkout for UPI, Paytm and PhonePe, is encrypted in transit using…

Cookie Policy

We use functional, analytical and preference cookies. Functional cookies are necessary for account login and session continuity; analytical cookies help…

Account Access Controls

Your account is protected by password authentication and optional two-step verification. We never share your login credentials with third parties.

Data Retention

We retain account and transaction records for the period required by applicable law, typically five to seven years after account…

Who to Contact for Changes

To request a correction, export or deletion of your personal data, email our legal inbox with your registered account email…

Third-Party Sharing

We share data only with processors who are contractually bound to the same security standards — payment providers like UPI…

Answers to Common Legal and Policy Questions

Below you will find answers to the questions we receive most often about our legal terms, your data rights and how to act on them. If your question is not covered here, our support team can direct you to the right policy document or escalate to our legal team.

Account terms are governed by the laws of the jurisdiction in which rajbets operates. Access and eligibility depend on local law and are available where local law permits in India. If there is any ambiguity, the terms page reflects the currently applicable version.

Yes. Email our legal inbox from your registered address, state that you are making a data access request, and we will compile and send your data export within 30 days. Large account histories may take the full 30-day window to process.

Submit a deletion request by email with your account ID. We will remove personal identifiers once any legally required retention period has elapsed. Transaction records required for financial compliance are anonymised rather than fully deleted during the mandatory retention window.

We do not store full UPI VPAs or PhonePe or Paytm wallet credentials on our servers after a transaction completes. Payment tokens used for repeat transactions are held by the respective payment provider, not by us, under their own privacy terms.

After account closure, your data enters the retention period defined by applicable law, typically five to seven years for financial transaction records. Once that period expires, personal identifiers are deleted. You may request confirmation of deletion after the retention window ends.

No. We publish a notice on the platform and send an email to your registered address whenever material terms change. Continued use of your account after the effective date of a change constitutes your acceptance of the updated terms.

Send a written dispute to our legal inbox, including your account ID, the decision you are contesting and any supporting evidence. Our team reviews formal disputes within 14 business days and responds with a written outcome and any applicable next steps.

Your Rights and Our Legal Commitments

How to Reach Us on Legal Matters

How We Protect and Manage Your Data

Data Encryption

Cookie Policy

Account Access Controls

Data Retention

Who to Contact for Changes

Third-Party Sharing

Answers to Common Legal and Policy Questions

01 What law governs my account with rajbets?

02 Can I request a copy of the personal data rajbets holds on me?

03 How do I ask for my personal data to be deleted?

04 Are my UPI, Paytm and PhonePe payment details stored by rajbets?

05 What happens to my data if I close my account?

06 Can rajbets update its legal terms without telling me?

07 How do I raise a formal dispute about an account decision?

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